Why do I need to make payment via the app prior to the appointment?
Making payment via the app before the appointment secures your booking, streamlines the process, and ensures a smoother and more effici...
Who to contact if I need help?
Feel free to contact us via Whatsapp here. We will respond within 24 hours.
How soon will I be refunded if I decide to downgrade my package or cancel my appointment?
The refund will be processed immediately. However, do allow 5-7 working days for it to be reflected on your bank statement.
How do I reset my password?
If you have forgotten your password, please reset your password here.
When can I receive my health screening report?
Your health screening report will typically be available on the next working day.
You will receive a notification via email once you...
Can I go for my health screening when I am pregnant/breastfeeding?
When pregnant, you will typically be seeing your obstetrician regularly for follow-up and antenatal care. Screening tests necessary (e....
Can I go for my health screening when I am having my menses?
It is acceptable to go for health screening when you are having your menses. However, kindly refrain from submitting your urine specime...
Can I go for health screening if I have recently taken my COVID-19 vaccination?
You do not have to delay your health screening because of a recent COVID-19 vaccination.
Blood tests: Some inflammatory markers may ...
Can I go for health screening if I have recently recovered from COVID-19?
You do not have to delay your health screening because of a recent infection.
Blood tests: Some inflammatory markers may be elevated...
Which package is suitable for me?
Please refer to the recommended health screening guidelines. You are encouraged to refer to this list when making your selection.
If...