What devices can I use the app on?
The Minmed Connect app is available on both iOS and Android devices. Download the app here.
Can I use only a mobile number that is not +65?
Yes, you may use a non Singapore registered mobile number, so long as it can continue to receive the SMS OTP which is required for veri...
Can I use the services as a foreigner?
Yes, you may use the services on Minmed Connect app as a foreigner. Your passport or FIN number will have to be used for identity verif...
What are the methods of signing in?
You can sign up to use the Minmed Connect app using your Apple ID, Gmail account, Facebook account, or via Email.
For sign ups using e...
What if I fail to receive the SMS OTP
You may request to have another SMS OTP sent to your registered mobile number. In the event that you fail to receive the SMS, please co...
What if I fail to receive the verification email?
You may request to have another Email sent to your registered email address. Please check your Spam folder.
In the event that you fail...
Why do I need to furnish my NRIC/ FIN/ Passport? Is it safe?
Verification of your identity is an integral part of the Teleconsultation exercise. This is inline with existing best practices.
I have entered my details incorrectly. How do I change my entry?
You may update the following personal details under your User Profile settings: date of birth gender address nationality ethnic gr...
How do I set up my payment method?
Payment is accepted via credit card or Paypal. You can set up your card payment upon registration or under your wallet settings within ...
I have changed my handphone number. What do I do?
You may update your mobile number under User Profile settings. A SMS OTP will be sent to the new mobile number for verification purpose...