What happens after the consult ends?

Your consultation ends when your doctor has explained the provisional diagnosis as well as the treatment plan. The video connection can be ended by either party by pressing the red end call button.

Further to the end of Teleconsultation, your doctor will need time to complete entry of the prescription, as well as prepare any supporting documentation. Our clinic assistants will follow up immediately to review and prepare the prescription, invoices, MCs and/or referrals. When this backend process is complete, you will receive an in-app notification that your consultation summary is ready for your review. You will be presented with the diagnosis, the prescription as well as the payment invoice.

Please pay the invoiced amount via credit card or paypal and select the mode of delivery (delivery to your home, or self pick-up at the nearest Minmed clinic ). The courier will deliver your medicine upon completion of payment.