What if the COVID-19 PCR Swab Test results fail to be ready on time?

Minmed works with authorized laboratory partners appointed by the Ministry of Health (MOH) for Pre-Departure COVID-19 PCR Swab Tests. It is possible that delays occur in the transport and processing of specimen as well as in conveyance of results.

For Pre-Departure: In the event that the results cannot be furnished within 3 hours of your departure due to exingencies of service on the part of Minmed and/or our laboratory partners, we will refund the full cost of the test.

Minmed and/or the partner laboratories shall not be held responsible or liable in any way for any claims, damages, losses, expenses, costs or liabilities whatsoever (including, without limitation, any direct or indirect damages for costs, loss of income, revenue or profits, business interruption) resulting or arising directly or indirectly from your use of our test services.

The terms and conditions of our COVID-19 PCR Swab Test service will be shared with you at the point of registration for your review and acceptance before the test.